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Frequently Asked Questions
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We are quite diligent about compiling information from many sources. We monitor the US government travel website for developing situations in the destinations we service.
We also liaise with our local agent who is on the ground may have a different perspective. Some of our staff live abroad who have direct knowledge or travel conditions. Lastly, the international tour companies whose trips we represent will always send their own updates, from the perspective of their location.
It is important to note that all of our trips are LAND ONLY. The flights from here are NOT included in the tour price. Keep in mind 2 things: we offer these trips to clients worldwide so there is no point in including from flights from a specific USA city. Further, many people travel on their own frequent flyer points so no not have to buy the flights. We are happy to give you a quote for your own flight requirements so please check us out!
After running tours successfully for over ten years, we now know that many clients wish to travel on their time schedule and not necessarily with other people. We have set up our tantalizing programs to appeal to just such customers. We offer these trips pretty much any day of the year – exceptions would be trips like the Galapagos Island where the boat leaves on a set day. So you tell us when you would like to go and we will happily facilitate this for you.
Absolutely. There is an online booking form that you just follow through putting in your card info as you go along. The number is safely encrypted so there is no danger to your finances.
It is a condition for clients joining any of our holidays that you must be insured against medical and personal accident risks (to include repatriation costs, air ambulance and helicopter rescue services). We also strongly recommend that you take out cancellation insurance. Just make the appropriate check-marks as you come to the insurance section in the online booking form. If you wish to make your own insurance arrangements or you think you have insurance coverage already, please check the following: is your policy designed to cover the potential risks on our holidays? You should be aware that some policies do not include or restrict cover for this type of travel. If you do not take our policy, you must ensure that the policy you do chose provides an equivalent level of protection and that you take paper copies of said coverage.
Explore is an expert in adventure and experiential travel. Our Adventure Experts have travelled the world and are familiar with the countries, cities, sites and hotels you will be traveling to so that they can offer first hand insight and knowledge to help you plan your trip. Our Experts will work with you to customize and tailor an itinerary that departs when you want, goes where you want to and meets all of your travel goals and needs. Our experts will help you at every step of the way—trip planning and departure preparation.