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Business in Luxembourg is usually conducted in French, though some German and English is also used. Translators are readily available, but some effort at speaking French will be appreciated. Business tends to be conducted formally, beginning with a handshake and an exchange of business cards. Punctuality is essential. Dress is formal, with a suit and tie the norm. Surnames and titles are usually used. Luxembourgers are polite and cautious, and it is important to build personal relationships. Business hours are usually 8.30am to 5.30pm Monday to Friday, often closing for an hour at lunch. It may be hard to agree meetings during July and August when most locals take their annual holiday.
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