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Business in Lithuania is usually conducted formally, though the younger generation is less conservative. Face-to-face meetings are key, with good eye contact and a firm handshake upon greeting. Business cards are usually exchanged and it is important to be punctual. Use titles and surnames, unless otherwise indicated. Suits and ties are the norm. Lithuanians are hospitable and friendly and any invitation should be accepted, as this is a good opportunity to forge better business relations and build trust. Meetings tend to start with some small talk and can sometimes end with a summary of the discussions, though decision making and results can be slow. Business hours are usually from 9am to 1pm and 2pm to 6pm Monday to Friday.
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