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Laos has a hot, tropical climate and therefore when it comes to business, lightweight suits are common, worn with a tie. Visitors should bear in mind that the country is generally rather conservative and act accordingly. Business cards should be given and received using both hands and should be treated with respect; one should examine any card for a few moments and either leave the card out in the open on the desk, or store in an appropriate card holder or wallet. Handshakes are common, but a traditional greeting is the phanom or wai, similar to the Indian namaste where palms are placed together as if in prayer and held in front of the chest or face. Surnames usually come before first names, which can be confusing for visitors. French is more widely spoken and understood than English, though translators are available. Business hours are usually from 8am to 12pm and 1pm to 4pm Monday to Friday.
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