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    Italians can be very formal and old fashioned, but are also warm and welcoming. Face to face communication is best, and often a third party introduction can speed initial negotiations. Business attire is formal and very stylish, and handshakes are the norm. First impressions count for a lot in Italy. Expect plenty of gesticulating and interruptions, or people talking over each other. Business cards are used. Unfortunately the bureaucracy in Italy can slow down deal-making. Business hours are usually 9am to 5pm Monday to Friday, but can vary according to season and region.


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