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Relationship building in Bolivia is important and getting down to business might take some time, so do not rush things. Negotiations are generally quite slow, and face-to-face communication is preferred over phone calls or written communications, therefore be prepared to make many trips before a deal can be made. Punctuality is expected, even if the meeting doesn't start on time, and schedules are often just a guideline and fairly unstructured; deadlines are not important. Business people are expected to wear suits. Meetings begin and end with handshakes, although wait for a woman to extend her
hand first. It is important to include a person's professional title in the greeting if applicable, otherwise use Señor (Mr) or Señora (Mrs) with the surname. Business cards should also include any academic qualifications, and should have one side translated into Spanish; most business is conducted in Spanish and materials will need to be in Spanish. Women are considered insubordinate in the workplace and visiting businesswomen should ensure to emphasise their qualifications and work experience. Office hours are generally 8.30am to 6.30pm Monday to Friday with a long break over lunch.
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