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Hotel Overview
The main building is designed as a country manor house with a colonial theme to it housing the reception lounge library restaurant shop and business centre. The main lounge and bar area are fully carpeted with two fire places designed to make our guests feel like they are staying at a home rather than a hotel. We have exquisite pieces of furniture and art work to ensure true authenticity to the colonial theme. All the guest rooms have private views that boast magnificent views of the Bougainvillea gardens and the Crater Lake Duluti. At specific view points we have snow capped Kilimanjaro on one side and the rugged picks of Mount Meru on the other.
Location Description
Nestling in the heart of a coffee plantation on the shores of Lake Duluti Serena Mountain Village is the perfect place to relax before or after experiencing the adventure of a Serena Safari.Hotel Information
Amenities
- Adjoining Rooms
- Air Conditioned
- Babysitting/Child Services
- Meal Plan - Bed and Breakfast
- Boating
- Business Center
- Computer Rental
- Concierge Desk
- Copy Service
- City Center
- Currency Exchange
- Handicapped Rooms/Facilities
- Doctor on Call
- Express Check In
- Express Checkout
- Free Parking
- Ice Machine
- High speed internet access
- Internet Access
- Jogging Track
- Multilingual
- Nursery for Children
- No Smoking Rooms/Facilities
- News Stand
- Phone Service
- Play Ground
- Pool
- Outdoor Pool
- Parking
- Restaurant
- Room Service
- 24 Hour Room Service
- Safe Deposit Box
- Secretarial Service
- 24 Hour Security
- Tennis
- Toilet
- Translation Service
- TV
- Television with Cable
- U.S. Government Fire Safety Approved
- Laundry/Valet Services
- Wake-up Service
- Wheel Chair Access
Room Information
- Standard
- Standard King Room - Round shaped rooms in a cluster depicting an African Village. Bath with shower. Shaver socket and supplied with premium quality toiletry utilities. TV with 15 DSTV services. Has a king bed.
- Standard
- Standard twin - Round shaped rooms in a cluster depicting an African Village. Bath with shower. Shaver socket and supplied with premium quality toiletry utilities. TV with 15 DSTV services. Has two single beds.
Miscellaneous Information
- Check-in: 11:00:00
- Check-out: 10:00:00
- Hotel Currency: USD (American Dollars)
- Number of Floors: 1
- Number of Rooms: 42
- Year Opened: 0000-00-00 00:00:00
Directions and Area Information
Restaurant Information
- Main restaurant
- 06.30am to 10.30pm Enjoy a meal our themed buffet or a-la-carte lunch at our restaurant overlooking the lakes flower-fringed slopes and featuring an open-air bar area menu choices that include traditional safari favourites and internationally themed menus
Area Attractions
- Restaurants
Policies
Guarantee Policy
Guarantee: 07Nov2008 to 31Dec9999 - All reservations require a credit card guarantee due at time of booking. We do not charge your credit card until the day of your check-in.
Cancellation Policy
Cancel 72 Hour Before Arrival. Cancellation penalty is 1 nights including tax. Guaranteed reservations must be cancelled 72 hours prior to arrival date to avoid one night fee charge. For non arrivals the Hotel will charge the equivalent of one night acc
