Stockholm Arlanda Airport Overview
Airport Code
ARN
Full Airport Name
Stockholm Arlanda Airport
Address
LFV, 190 45 Stockholm-Arlanda, Sweden
Country Code
46
Telephone
(08) 797 6000
Fax
None
E-mail
arlanda@lfv.se
Website
www.arlanda.com
Number of Terminals
4
Time Zone
GMT + 1 (GMT + 2 from last Sunday in March to last Sunday in October)
Location
The airport is located 43km (27 miles) north of Stockholm.
Transfer Between Terminals
Shuttle buses provide free transfer service between the terminals and between the terminals and the long-term car park and the SAS Arlandia Hotel.
Driving Directions
From Stockholm, take the E-4 north to Arlanda and follow signs for the airport.
Car Parking
Parking is available at multi-story and outdoor car parks with direct access to the terminals, and also underneath SkyCity. For long-term parking, a car park further away from the terminals offers lower rates and is served by free shuttle buses.
Car Hire
Companies at the airport include Avis, Europcar and Hertz. A shuttle bus service runs between the terminals and the car hire area (on request after hours).
Public Transport
Rail: The airport has three railway stations: one (under SkyCity) for long-distance destinations including Trondheim and Göteborg, and two (one under Terminal 5 and one with exits to Terminals 2, 3 and 4) for frequent express trains to Stockholm. The Arlanda Express (tel: (08) 5888 9000; website: www.arlandaexpress.com) trains reach the city center in 20 minutes.
Road: Bus: There are bus stations outside Terminals 2, 4 and 5. Buses run to Stockholm City Terminal (journey time - 45 minutes) and to many other destinations. Bus 583 connects with the commuter train at Märsta station.
Taxi: Taxis run from directly outside the terminals. When taking a taxi, passengers should speak to a taxi coordinator, found outside the terminal building. Taxis registered as environmentally “clean" cars have a separate queue. At the airline terminals, these “ecotaxis” are always at the front of the queue of taxis.
Information and Help Desks
The airport information desks (tel: (08) 797 6000) are located in Terminals 2, 4 and 5.
Airport Facilities
Money and communications: The airport has two banks, several ATMs and bureaux de change. A courier service and a post office are available in SkyCity. Wireless Internet access is available throughout the airport, and there are many public computers with Internet access.
Eating and drinking: The airport has 35 restaurants, cafes and bars throughout the terminals.
Shopping: There are 48 shops, including duty-free. Most shops are located in Terminal 5 and SkyCity.
Luggage: A left luggage facility (tel: (08) 797 6228) is located at the bagport on level 1 in Terminal 5. A lost property service (tel: (08) 797 6080) for items found at the airport or on the aircraft can be found at the same location. Safety deposit boxes and lockers in different sizes are available in all terminals as well as Sky City.
Other facilities: There is a doctor’s surgery, a pharmacy, a chapel, a hairdresser, a dry cleaner, showers and a fitness center. Facilities for children include baby change facilities, a nursing room and play areas.
Conference and Business Facilities
Lounges with fax and copying machines and Internet access are located in terminals 2 and 5. Terminals 4 and 5 have computers for public Internet access. The Sidewalk Express, an Internet café, has branches in Terminals 2, 4 and 5 as well as in SkyCity. Arlanda Conference & Business Center (tel: (08) 797 6200) is located in SkyCity, between Terminals 4 and 5, and offers 48 conference rooms for 2 to 700 delegates as well as banquet and exhibition halls for up to 1,000 persons. Wireless broadband Internet, photocopying and fax services and mobile phone charging are all available.
Facilities for Disabled Travelers
Text telephones are available. Lifts and wheelchair-accessible toilets are located in all terminals. Disabled travelers can reserve special services in advance through their airline or when checking in; passengers should request any special assistance when booking a ticket. Disabled car parking spaces are available, except underneath SkyCity, at long-term parking rates.
Hotels
The Radisson SAS SkyCity Hotel (tel: (08) 5067 4000; website: www.radissonsas.com), located at the airport, is served by free shuttle bus 14. Rest and Fly (tel: (08) 5505 5505; website: www.restandfly.com) is a a low-price hotel located in SkyCity − near Terminal 4 and within walking distance of the gates. The Radisson SAS Arlandia Hotel (tel: (08) 5068 4000; website: www.radissonsas.com) is also located at the airport. Other nearby hotels running a shuttle service include Ibis Hotel (tel: (08) 655 0100; website: www.ibishotel.se), Park Inn (tel: (08) 5911 1100; website: www.sas.parkinn.com), Nova Park Hotel (tel: (01) 834 9000; website: www.novapark.com), Arlanda Hotellby (tel: (08) 5978 9700; website: www.arlandahotellby.se) and Quality Eurostop Hotel (tel: (08) 5951 1100; website: www.qualityarlandastad.com).
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