Kuala Lumpur International Airport Overview
Airport Code
KUL
Full Airport Name
Kuala Lumpur International Airport
Address
Airport Management Center, Kuala Lumpur International Airport, 43900 Sepang, Selangor Darul Ehsan, Malaysia
Country Code
60
Telephone
(0)3 8777 8888
Fax
(0)3 8926 5209
E-mail
Via the airport's website
Website
www.klia.com.my
Number of Terminals
2
Time Zone
GMT + 8
Location
The airport is located 55km (34 miles) south of Kuala Lumpur
Transfer Between Terminals
The Aerotrain operates between the Main Terminal and the Satellite Building.
Driving Directions
From Kuala Lumpur, take the North-South Central Link Expressway (ELITE), which is the primary access road for the airport.
Car Parking
Blocks A, B, C and D of the covered short-term car parks are situated near the terminal; there is also an uncovered car park, which is connected to the main terminal building and the Pan Pacific Hotel by a courtesy shuttle service.
Car Hire
Car hire companies, including Avis, Budget, Hertz, National and Thrifty, operate 24-hour desks on the Arrivals concourse in the Main Terminal.
Public Transport
Rail: KLA Ekspres is a direct express rail service between the airport and KL City Air Terminal (KLCAT) located at Kuala Lumpur’s Sentral Station. KLIA Transit is another high speed commuter train between the airport and KLCAT. Road: Taxi: Taxis are available on the Arrivals level. Passengers should buy a coupon at taxi counters on the Arrivals level and are advised not to use taxis offered by illegal taxi operators. Limousine: A pre-paid limousine service is also available. Bus: Express buses to Kuala Lumpur and local buses to Nilai KTM Komuter station and Subang are available from the bus station located on the ground floor of Block C in the covered car park.
Information and Help Desks
There are airport information counters in the the Main Terminal (tel: (0)3 8776 4386/4389), the Contact Pier (tel: (0)3 8776 0259) and the the Satellite Building (tel: (0)3 8776 2454). Information kiosks, with touch-screen, text, audio, video and graphic technology, are situated throughout the airport. The Visitors Service Center (tel: (0)3 8776 5651/5647) is located on the third floor of the Main Terminal in the baggage reclaim area. It is headed by Tourism Malaysia, is manned 24 hours a day and provides visitors with first-hand information on places to visit in Malaysia, accommodation and transportation, as well as airport and flight information.
Airport Facilities
Money and communications: There is a bank, several bureaux de change, ATMs and a post office. Wireless Internet is available. Eating and drinking: There are restaurants, snack bars, delis, fast-food outlets, bars and cafés. Shopping: There are many shops, including duty-free. Luggage: Luggage lockers are available. Travelers who have left behind items of luggage within the airport should contact the nearest information counter for further assistance or send an email to publicrelation@malaysiaairports.com.my. Other facilities: These include nursery/baby changing facilities, a children’s play area, a 24-hour clinic, pharmacies, and a fitness center with showers, sauna and spa (in the Airside Transit Hotel).
Conference and Business Facilities
The Plaza Business Center (tel: (0)3 8787 2323) is equipped with telephone, fax, Internet and videoconferencing facilities, as well as postal and secretarial services. The Airside Transit Hotel (tel: (0)3 8787 4848) and the KLIA Pan Pacific Hotel (tel: (0)3 8787 3333) also have business centers offering fax, photocopying, Internet, workstation hire and secretarial services. The E-Center has high-speed and wireless Internet, web cams, videos, computers, printing, CD burning, scanning, telephones, fax and videoconferencing facilities.
Facilities for Disabled Travelers
These include ramps, lifts, wheelchair-accessible toilets and adapted telephones; passengers should advise their airline of their needs in advance, to arrange personal assistance. Disabled car parking spaces are available on level 2 in the covered short-term car park.
Hotels
The KLIA Pan Pacific Hotel (tel: (0)3 8787 3333) is within a 5-minute walk of the airport. The Airside Transit Hotel (tel: (0)3 8787 4848) is also available in the Satellite Building, near gate C5. Other hotels near the airport include the Concorde Inn Hotel (tel: (0)3 8783 3118), Empress Hotel (tel: (0)3 8706 7777), Equatorial Hotel Bangi (tel: (0)3 8210 2222) and Renaissance Palm Garden (tel: (0)3 8943 2233). There are telephone hotel reservation desks on the Arrivals concourse.
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