Newcastle Airport Overview
Airport Code
NCL
Full Airport Name
Newcastle Airport
Address
Woolsington, Newcastle-Upon-Tyne, NE13 8BZ, UK
Country Code
44
Telephone
0871 882 1121 or 0871 882 1131 (flight information)
E-mail
Website
www.newcastleairport.com
Number of Terminals
1
Time Zone
GMT (GMT+ 1 from last Sunday in March to last Sunday in October)
Location
The airport is situated 10km (6 miles) northwest of Newcastle.
Driving Directions
The A1 connects with the A696, which leads directly to the airport. The airport is well sign-posted from Newcastle.
Car Parking
Both long- and short-term parking are provided, with a 24-hour courtesy shuttle bus operating between the long-term car park and the terminal. A direct pre-booking service is available enabling passengers to save money on parking costs (tel: (0191) 214 4341). Online booking via the airport’s website is also available.
Car Hire
Avis, Europcar, Hertz and National are all represented at the airport, with desks opposite Domestic Arrivals in the terminal building.
Public Transport
Rail
Metro: The city underground Metro system (tel: (0191) 203 3333; website: www.tyneandwearmetro.co.uk) connects the airport directly with 60 other Metro stations.
Road
Bus: Several bus lines run between Eldon Square Bus Concourse in the city center and the airport, including bus X74 and X78. For more information, contact Traveline (tel: 0871 200 2233; website: www.traveline.info/index.htm).
Taxi: The Airport Taxi Association (tel: (0191) 214 6969; website: www.airport-taxis.co.uk) runs a service from a desk within the terminal building. Chauffeured executive cars, MPVs and luxury coaches are offered by Parkers Execulink (tel: (0191) 214 8041; website: www.parkersexeculink.com).
Information and Help Desks
The information desk is located on the ground floor of the terminal and is open 24 hours (tel: 0870 122 1488).
Airport Facilities
Money and communications: A bank, bureaux de change and ATMs are available. Telephones can be found throughout the airport and there is an Internet Lounge in the Departures lounge.
Eating and drinking: There is a cafe, a pub and a bakery landside, while a fast-food restaurant, a bar, a cafe and a deli-bakery can be found airside (traveling passengers only).
Shopping: Many new shops opened at the airport in 2007. These now include shops selling fashion and sportswear, as well as accessories, books and magazines, electronics and more. There is also a chemist. Duty-free is available. Duty-free goods can be pre-ordered online via the airport’s website.
Luggage: 24-hour left luggage (tel: (0191) 214 3382) and lost property are available (tel: (0191) 214 3367), as well as a free porter service.
Other facilities: These include baby care facilities, play areas, an entertainment area with children’s rides and video games, a travel agent and a 24-hour chaplaincy.
Conference and Business Facilities
The Cheviot Executive Lounge is available for all passengers, with credit-card telephone, fax and Internet facilities available. There is also a British Airways Lounge equipped with a business center area. For conference facilities, contact the Britannia Newcastle Airport Hotel (tel: (0191) 401 9988 or 0871 222 0028; website: www.britanniahotels.com) or the Newcastle Airport Travel Inn (tel: (01661) 824 940 or 0870 197 7190; website: www.premierinn.com).
Facilities for Disabled Travelers
Disabled toilets, lifts and reserved car parking spaces are all provided. There are wheelchairs and specialist vehicles within the terminal for access to the aircraft. A TDD phone for hearing-impaired passengers is available on the main concourse opposite the information desk. There is an induction coupler on payphones, and a Minicom telephone at the information desk. An induction loop system is in operation in various parts of the terminal building. Passenger service assistants are available on request and a number of airport staff are trained in the use of sign language. Those requiring assistance should contact the airport in advance (tel: 0870 122 1488).
Hotels
The Britannia Newcastle Airport Hotel (tel: (0191) 401 9988 or 0871 222 0028; website: www.britanniahotels.com) is within walking distance of the terminal and a free 24-hour shuttle bus operates between the terminal and the hotel. The Newcastle Airport Premier Travel Inn (tel: (01661) 824 940 or 0870 197 7190; website: www.premierinn.com) is also within walking distance of the airport, while the Premier Travel Inn Newcastle Airport South (tel: 0870 197 7190; website: www.premierinn.com) is 500m away. Planning permission has also been granted for a 4-star Ramada hotel located to the front of the terminal - with opening scheduled for the end of 2009. A hotel booking service is available through the information desk, which is located on the ground floor of the terminal building.
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