Kuala Lumpur International Airport

Airport Details

Airport Code

KUL

Full Airport name

Kuala Lumpur International Airport

Address

43900 Sepang, Selangor Darul Ehsan, Kuala Lumpur, Malaysia

Country Dialing Prefix

60

Telephone

(03) 8776 2000.

Website

www.klia.com.my

Number of Terminals

2

Time Zone

GMT + 8

Airport Information

Location

The airport is situated 55km (34 miles) south of Kuala Lumpur.

Airport News

A new terminal for low-cost carriers is being built to replace the existing and remote LCC facility, and is due to open in 2012.

Transfer Between Terminals

The Aerotrain operates between the Main Terminal and the Satellite Building every three to five minutes.

Driving Directions

From Kuala Lumpur, take the North-South Central Link Expressway (ELITE), which is the primary access road for the airport. A second access is via the eastern route, which links the Nilai interchange with the airport. The journey from downtown Kuala Lumpur to the airport takes about one hour.

Car Hire

Avis, Kasina Baru, Hertz, Pantas, Mayflower Orix, and Insas are represented at the airport, with desks in the Arrivals area.

Public Transport

Bus: Express buses to Kuala Lumpur and local buses to Nilai KTM Komuter Station and Subang are available from the bus station located on the ground floor of Block C in the covered car park. Taxi: Taxis are available from Arrivals. Passengers should buy a coupon at taxi counters at Arrivals and are advised not to use taxis offered by illegal taxi operators.

Rail: KLIA Ekspres (tel: (03) 2267 8088; www.KLIAekspres.com) is the direct non-stop express rail service between the airport and KL City Air Terminal (KLCAT) located at Kuala Lumpur's Sentral Station (journey time: 28 minutes). KLIA Transit is another high-speed commuter train between the airport and KLCAT, but this stops at several intermediate stations and takes 35 minutes.

Car Parking

There are extensive parking facilities at the airport. Blocks A, B, C and D of the covered short-term car parks are situated near the terminal; there is also an uncovered car park, which is connected to the main terminal building and the Pan Pacific Hotel by a courtesy shuttle service. For more information on parking call (03) 8776 8442.

Information and Help Desks

There are airport information counters in the main terminal (tel: (03) 8776 4386/4389), the Contact Pier (tel: (03) 8776 0259) and the Satellite Building (tel: (03) 8776 2454). Information kiosks, with touch-screen, text, audio, video and graphic technology, are situated throughout the airport. The Visitors Service Center (tel: (03) 8776 5651/5647) is located on the third floor of the main terminal in the baggage reclaim area. It is headed by Tourism Malaysia, is manned 24 hours a day and provides visitors with first-hand information on places to visit in Malaysia, accommodation and transportation, as well as airport and flight information.

Airport Facilities

Money and communications: There's a bank, several bureau de change, ATMs and a post office. Wi-Fi is now also available throughout the airport free of charge. In addition, there are also Internet kiosks in several locations. Phones can be found in both terminals.
Eating and drinking: There are plenty of restaurants, snack bars, delis, fast-food outlets, bars and cafes at the airport.
Shopping: There are also many shops, including several gift shops, bookshops, fashion shops, electronics shops, a perfumery and a jeweller. Duty-free is also available.
Luggage: Luggage lockers and trolleys are available. For lost property, travelers should contact the nearest information counter for further assistance or send an email to publicrelation@malaysiaairports.com.my. A baggage wrapping service also operates in the Departure Hall of the Main Building.
Other facilities: These include nursery/baby-changing facilities, a children’s play area, a 24-hour clinic, pharmacies, various members lounges, a prayer room, designated smoking areas, and a fitness center with showers, sauna and spa (in the Airside Transit Hotel).

Conference and Business Facilities

The Plaza Premium Lounge (tel: (03) 8787 1766; www.plaza-ppl.com) is equipped with telephone, fax, Internet and videoconferencing facilities, as well as postal and secretarial services. The Airside Transit Hotel (tel: (03) 8787 4848) has a business center offering fax, photocopying, Internet, workstation hire and secretarial services. The KLIA Pan Pacific Hotel (tel: (03) 8787 3333; www.panpacific.com) offers extensive meetings and events facilities, including purpose built auditoria.

Facilities for Disabled Travelers

These include ramps, lifts, wheelchair-accessible toilets and adapted telephones; passengers should advise their airline of their needs in advance, to arrange personal assistance. Reserved car parking spaces are available on Level 2 in the covered short-term car park.