(Mumbai) Chhatrapati Shivaji International Airport

Airport Details

Airport Code

BOM

Full Airport name

(Mumbai) Chhatrapati Shivaji International Airport

Address

Mumbai 400 099, India

Country Dialing Prefix

91

Telephone

(022) 2626 4000.

Website

www.csia.in

Number of Terminals

2

Time Zone

GMT + 5.5

Airport Information

Location

The airport is located 30km (19 miles) north of Mumbai.

Airport News

The airport has recently undergone extensive expansion and improvement, adding capacity and expanding passenger facilities, as well as improving road access. An extension to the new Mumbai Metro LRT system will reach the airport by 2016.

Transfer Between Terminals

The airport terminals are spread over two different locations 4km (2.5 miles) apart in the north of Mumbai. Terminal 2 is located at Sahar, and deals with international flights. Terminal 1, which deals with domestic flights only, is located at Santa Cruz. Free inter-terminal coach services transfer passengers between the terminals every 20 minutes during the day.

Driving Directions

The airport is well signposted from Mumbai.

Car Hire

Car hire companies are operated by private agencies and can be found in the Arrivals halls of both terminals.

Public Transport

Bus: A city bus service to Mumbai and a pre-paid coach service to destinations in the southern states are available. Intercity coach services can be booked in the Arrivals areas of Terminal 2. Taxi: Pre-paid taxis, metered taxis and motor rickshaws are available at the airport (journey time to the city center: 90-180 minutes).

Rail: A railway reservation counter is situated in Terminal 2, for connections to the metro rail system; trains run to the nearby airport Mumbai CST Terminus (formerly known as the Victoria Terminus) and Churchgate for connections to Mumbai and destinations throughout India.

Car Parking

Car parking is available at both terminals. There are some 3,600 spaces in total, with premium and standard car parks available at both terminals.

Information and Help Desks

A meet and greet counter is located in Terminal 1B. There are also tourist information counters.

Airport Facilities

Money and communications: Telecommunications centers, offering telephones, fax, Internet and photocopying, are located in both terminals. There are also telephones, hotel reservation counters, bureau de change, ATMs and postal services throughout both terminals. Wireless Internet access is available free of charge in both terminals.
Eating and drinking: There are restaurants, snack bars, tea, cold drinks and coffee vending booths, bars, ice cream and chocolate shops at the airport. A cyber cafe is also available.
Shopping: Duty-free is available in Terminal 2. There is also a pharmacy at the airport.
Luggage: Left-luggage facilities are available in both terminals.
Other facilities: These include First Aid and medical services, child care rooms and special snoozer chairs.

Conference and Business Facilities

There is a business center and executive lounges in the Departures areas of both terminals. Facilities include Internet access, a fax machine and a shoe polishing machine. Airlines provide business class lounges and there is a designated executive lounge. There are also extensive conference and banqueting and business facilities available at the nearby Leela Kempinski Hotel (tel: (022) 6691 1234; www.theleela.com).

Facilities for Disabled Travelers

There are lifts between floors, as well as disabled toilets and disabled parking at the airport. Wheelchairs are also available from the airlines on request; passengers requiring special assistance should inform their airline prior to travel. Free assistance to disabled passengers is available.