Buffalo Niagara International Airport

Airport Details

Airport Code

BUF

Full Airport name

Buffalo Niagara International Airport

Address

4200 Genesee Street, Cheektowaga, New York 14225, United States

Country Dialing Prefix

1

Telephone

(716) 630 6000.

Website

www.buffaloairport.com

Number of Terminals

1

Time Zone

GMT - 5 (GMT - 4 from second Sunday in March to first Sunday in November)

Airport Information

Location

The airport is situated 14km (9 miles) east of Buffalo.

Driving Directions

From the center of Buffalo, take SR33 East/Kensington Express. From elsewhere in New York State, take the I-90 (NYS Thruway East) and leave at exit 51 to join SR33 East-Kensington Expressway. For detailed maps and driving directions, consult the airport's website.

Car Hire

Alamo, Avis, Budget, Enterprise, Hertz, Dollar, National and Thrifty are all represented at the airport, with desks located on the ground level of the short-term parking garage, immediately opposite the lower level Arrivals area.

Public Transport

Bus: NFTA-Metro (tel: (716) 855 7300; www.nfta.com/metro) operates bus services between the airport and various places around Buffalo. The Airport-Downtown Metro buses 204 and 24 Express run from the airport to downtown Buffalo approximately once an hour. (travel time approximately 35 minutes) Bus 30 runs between the airport and Niagara Falls (travel time: around 45 minutes). From May through October, an express bus 210 runs directly to Niagara Falls (travel time approximately 25 minutes). Tickets can be bought on the bus. Buses depart from the lower level, outside Arrivals.

Taxi: The Airport Taxi Service (tel: (716) 633 8294; www.buffaloairporttaxi.com) operates taxis to/from the airport. Fare information is posted inside the taxis and passengers can obtain an estimate from the driver before setting off. The company also offers shuttle services to downtown Buffalo hotels and Niagara Falls, with shuttles departing on the hour every hour.

Car Parking

There is a covered short-term car park directly outside the terminal building. The preferred long-term car park, for daily or long weekend trips, is located within walking distance of the terminal; free shuttle buses also operate between the terminal and the car park. Two further long-term car parks are designed for longer trips; free shuttle buses operate to/from the terminal 24 hours. Parking in the long-term car parks for two hours or less is free of charge. Information on all car parks is available from BNIA Parking Services (tel: (716) 634 0315) and BNIA Radio (1580AM) within 5km (3 miles) of the airport.

Information and Help Desks

An information center is located on the lower level of the terminal, next to baggage reclaim. The center can provide maps and regional information, as well as bus timetables and brochures; there is also a courtesy paging telephone. During busy times, Volunteer Hospitality Ambassadors are available to assist passengers with information.

Airport Facilities

Money and communications: ATMs are located in the upper level, next to the business center and in the baggage reclaim area in the lower level. The post office and bureau de change are situated in the Business Center. Public telephones are situated next to the play area in the Gateway and concourse areas in the upper level and in the baggage reclaim area in the lower level; all phones have data ports and calling card readers. Workstations are available at gates 4, 14 and 20. Paid-for Wi-Fi Internet access is available in the departures and baggage claim areas.
Eating and drinking: In the upper level, there are various bars, restaurants, fast-food outlets and snack bars. Vending machines are located on the lower level.
Shopping: There is a newsstand and gift shop in the upper level.
Luggage: Lost property is handled by the NFTA Police (tel: (716) 630 6150).
Other facilities: A hair salon and shoe shine are located on the upper level. There are children’s play areas in the Gateway in the upper level and at Gate 17.

Conference and Business Facilities

There are limited conference and business facilities at the airport. US Airways has an executive lounge for club members on the upper level.

Facilities for Disabled Travelers

The terminal is equipped with lifts, escalators, ramps, TDD telephones and disabled toilet facilities, ATMs and counters. Signs have raised Braille characters. There are dedicated drop-off parking spaces for disabled passengers immediately outside the terminal, on the Arrivals lower level. Car parks are fully accessible and from April 2010 free car parking is available to disabled visitors in the short-stay car park. Most shuttle buses are wheelchair accessible; assistance with luggage is also available. Aircraft lift devices are also available. Passengers requiring special assistance should inform their airline prior to travel.