Detroit Metro Airport

Airport Details

Airport Code

DTW

Full Airport name

Detroit Metro Airport

Address

LC Smith Terminal - Mezzanine Level, Detroit, Michigan 48242, United States

Country Dialing Prefix

1

Telephone

(734) 942 3550.

Website

www.metroairport.com

Number of Terminals

2

Time Zone

GMT - 5 (GMT - 4 from the second Sunday in March to the first Sunday in November).

Airport Information

Location

The airport is situated 32km (20 miles) southwest of Detroit.

Airport News

The airport, despite being one of the USA's most modern airports, is planning further expansion and improvement, including addition of a fifth runway, a new rail link between the terminals, and a regional rail system linking Detroit and Ann Arbor with the airport.

Transfer Between Terminals

A free shuttle bus service runs between the North and the McNamara terminal buildings. Owing to the length (1.6km/1 mile) of the McNamara Terminal, an express tram service runs from end to end.

Driving Directions

The airport can be accessed from two major interstate motorways: the I-94 Middlebelt/Merriman Road, exit 198, which turns into Rogell Drive, and the I-275 Eureka Road, exit 15 turning into Eureka Road.

Car Hire

Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty are all located on-site, close to the North Terminal on Lucas Drive, to which courtesy shuttles operate from the terminals.

Public Transport

Bus: SMART bus (tel: (866) 962 5515; www.smartbus.org) runs local services to central Detroit (journey time: 40-50 minutes) from the outer roadway (lower level) outside both terminals, near the ground transportation offices. Fares start at US$2.50 (£1.50) depending on destination and service chosen.

Taxi: Taxis are available from Metro Airport Taxis (tel: 1 800 745 5191; www.metrocars.com) and Metro Cab (tel: (734) 997 6500). Fares to downtown Detroit are US$45-55.
Rail: Amtrak (tel: 1 800 872 7245; www.amtrak.com) serves Dearborn station, 19km (12 miles) away from the airport.

Car Parking

There are several car parks offering hourly, daily and long-term parking. A free shuttle service is available between all terminals and car parks, stopping at the first level of the Big Blue Deck long-term car park and at pick-up points in the surface car parks. Valet parking is available. Additional long-term outdoor parking, the Yellow and Green Lot, is another option, linked to both terminals by a free shuttle. For parking availability and information, call the parking hotline (tel: 1 800 642 1978). The airport has introduced a new ticketless parking payment system using credit or debit cards. There are also 'cell phone waiting' lots.

Information and Help Desks

Staff in green waistcoats are designated customer service agents who can provide airport, hotel, transport, shopping and local information (tel: (734) 247 7678). There are also customer service points situated throughout the terminals.

Airport Facilities

Money and communications: Bureaux de change and ATMs can be found in all three terminals. Wireless Internet is available throughout the airport.
Eating and drinking: The McNamara Terminal has a wide selection of bars, cafés, fast-food outlets and restaurants; the Smith and Berry terminals have a smaller selection. Shopping: There are numerous shops at the airport, including duty-free outlets.
Luggage: There are lost property services in all three terminals (tel: (734) 942 3669).
Other facilities: These include baby-change facilities and children’s play areas.

Conference and Business Facilities

The Westin Detroit Metropolitan Airport (tel: (734) 942 6500; www.starwoodhotels.com), situated within the McNamara Terminal, offers a fully equipped business center, plus 34 meeting spaces and a large ballroom. The Detroit Metro Airport Marriott (tel: (734) 729 7555; www.marriott.com) also offers extensive meetings facilities, while The Courtyard Detroit Metro Airport Romulus (tel: (734) 7213220; www.marriott.com), located just beyond the North Terminal, also offers conference and banquet facilities, with 14 rooms available.

Facilities for Disabled Travelers

The airport is fully accessible. Reserved disabled car parking spaces are available in the airport's car parks, and assistance animal relief areas are provided. Skycap porters will help with luggage. Wheelchair-accessible shuttles are available for inter-terminal transfer. Disabled passengers are advised to call DTW's General Information Desk (tel: (734) 247 7678) for further information. TDD/TTY telephones are available in the terminals, and wheelchairs and assistance from airlines are available on request; passengers should contact airlines prior to travel for further help.