Atlanta Hartsfield International Airport

Airport Details

Airport Code

ATL

Full Airport name

Atlanta Hartsfield International Airport

Address

6000 North Terminal Parkway Suite 435, Atlanta, Georgia 30320, United States

Country Dialing Prefix

1

Telephone

(404) 530 7300.

Email Address

webmaster@atlanta-airport.com

Website

www.atlanta-airport.com

Number of Terminals

2

Time Zone

GMT - 5 (GMT - 4 from first Sunday in April to last Sunday in October)

Airport Information

Location

The airport is situated 16km (10 miles) south of Atlanta.

Airport News

The new Maynard H. Jackson Jr. International Terminal is scheduled to open in 2012, and will be linked via ‘people mover’ to the existing international concourse.

Transfer Between Terminals

The airport transit system (Automated People Mover) in the underground Transportation Mall transports passengers between terminals and concourses (journey time to furthest of the six concourses - 5 minutes). There is also a travelator, which connects the terminals and carries passengers around the airport.

Driving Directions

The I-85 and I-285 both provide direct access to the airport. I-75 and I-20 also connect the airport with all areas of Georgia and southeast USA.

Car Hire

Advantage, Airport Rent a Car of Atlanta, Alamo, Avis, Budget, Dollar, Enterprise, EZ, Hertz, iTravel, National, Payless and Thrifty are all represented at the airport's new Rental Car Center, linked via the ATL Skytrain shuttle with the terminals.

Public Transport

Bus: The airport is served by Greyhound Flightlink buses (tel: 1 888 287 6359; www.greyhound.com), which depart daily for a number of cities and states from the lower level of the North Terminal. Taxi: Metered taxis serve the airport; taxis can be booked at the Ground Transportation Center island A. Only authorized taxis should be used. Contact the taxi information line (tel: (404) 762 6087) for further information. Shared-ride taxis are also available (tel: (404) 766 6666) and reservations can be made for door-to-door services. Services can be booked at the Ground Transportation Center island B. The airport's website has a list of all companies.

Rail: Rapid train services operated by MARTA (tel: (404) 848 5000; www.itsmarta.com) leave the airport for downtown Atlanta (journey time: 15 minutes), from where connections to other parts of the city can be made.

Car Parking

The airport has space for 31,000 cars, including short- and long-term parking. There are both indoor and outdoor car parks with direct access to the terminals, as well as hourly parking areas in front of each terminal for pick-up and drop-off. Daily car parks are situated next to the terminals, while economy car parks are next to the parking decks and beyond the Ground Transportation Center. A courtesy shuttle service links the economy car parks with the terminals. There are also three long-term Park & Ride car parks located further away, with a free transfer bus service to/from the terminals.

Information and Help Desks

The airport customer service office (tel: (404) 530 7300) is open daily 0815-1700, Monday to Friday, for enquiries; information desks are located throughout the terminal and in the automated ‘people mover’ stations on each concourse. Multilingual customer service representatives are on hand throughout the airport to provide passengers with assistance. A visitor center is situated in the Atrium, with tourist information available from the Atlanta CVB (tel: (404) 305 8426). Volunteer hosts are also on hand to answer questions on the airport and Atlanta.

Airport Facilities

Money and communications: Bureaux de change and ATMs can be found throughout the terminals; there is also a bank and a post office in the Atrium.
Eating and drinking: Various restaurants and fast-food outlets offer a wide variety of international cuisine.
Shopping: Several gift and souvenir shops, as well as duty-free, are available.
Luggage: Lockers are available at Wrap-A-Bag in the southwest area of the Atrium; lockers beyond security checkpoints are out of service until further notice. Lost property is handled by the Atlanta Airline Terminal Corporation (tel: (404) 530 2100).
Other facilities: There is a chapel and a medical center, as well as AED units (defibrillators).

Conference and Business Facilities

The Executive Conference Center (tel: (404) 761 6116 or 1 800 713 1359) offers 23 meeting rooms, telephones, fax, photocopying, videoconferencing, audiovisual equipment, teleconferencing and PC workstation/laptop facilities, all of which may be booked on an hourly/daily basis. Three Laptop Lane centers (website: www.regus.com) offer meeting rooms in concourses A, B and T, as well as Internet connections and business facilities, including telephone, fax, printing, photocopying and workstations. There are numerous airline lounges for business-class passengers. A concierge service is available in the North Terminal baggage reclaim area with numerous business services available.

Facilities for Disabled Travelers

The airport has full facilities for disabled passengers including TDD phones, lifts, specially equipped toilets, and ramps. Disabled parking spaces are available in all car parks at the airport; spaces are clearly signposted and are located in close proximity to the airport's main terminal; the long-term parking shuttle is wheelchair-accessible. Passengers who require wheelchairs and special assistance should inform their airline at the time of booking.