Jacksonville International Airport

Airport Details

Airport Code: JAX
Full Airport name: Jacksonville International Airport
Address: 2400 Yankee Clipper Drive, FL 32218, Jacksonville, United States
Country Dialing Prefix: 1
Telephone: (904) 741 2000
Website: www.jia.aero
Number of Terminals: 1
Time Zone: GMT - 5 (GMT - 4 from first Sunday in April to last Sunday in October)

Airport Information

Location

The airport is situated 24km (15 miles) north of Jacksonville.

Driving Directions

The airport can be reached from the center of Jacksonville by taking the I-95 to Airport Road (exit 363-B), and taking the westbound signposted route to the terminal. Road access from Georgia and St Augustine is also via the I-95.

Car Hire

Car hire companies Alamo-National Car, Avis, Budget, Dollar, Enterprise, Hertz and Thrifty are all represented at the airport. These are located on the lower level of the terminal building next to the baggage reclaim area.

Public Transport

Bus: Express Shuttle (tel: (904) 353 8880 or 1 800 394 0116, in the US only) is a minibus service, which will take passengers anywhere in Florida or Southeast Georgia. Passengers wishing to use this service should go to the Express Shuttle booth in section five of the middle kerb outside the baggage reclaim area. The AIRJTA shuttle bus service also links the airport and Downtown. Call (904) 630 3100 for schedule and rate information. Taxi: Gator City Taxis (tel: (904) 741 0008) is the official taxi company serving the airport.

Car Parking

The airport has hourly and daily parking in the multistory garage and daily parking in a surface lot located in front of the terminal; and three long-term economy parking areas. Visitors wishing to pick up travelers can park in the courtesy waiting lot, near the administration building. The first half hour of parking in the hourly and daily parking garage is free of charge. Apart from the garage, which is located next to the terminal, all car parks are served by a free 24-hour shuttle bus to/from the terminal. Valet parking is available in front of the terminal building, 24 hours a day, from AirValet (tel: (904) 741 1005); the vehicle check-in booth is located on the upper level of the terminal.

Information and Help Desks

The information center and welcome desk (tel: (904) 741 4902) is situated on the lower level of the terminal building. Ambassadors are also present at the airport to help travelers find their bearings round the airport and provide assistance as needed.

Airport Facilities

Money and communications: ATMs are available on the lower level after baggage reclaim and on the upper level before the security checkpoint. There are also courtesy telephones. Telephones are available throughout the terminal; pre-paid phone cards are available on all concourses. Postal facilities, including a stamp machine, post box and FedEx drop box are situated in the Business Center, in the upper level central courtyard, post-security. Internet access is available too.
Eating and drinking: There are numerous bars, coffee shops, restaurants and snack bars on the upper level courtyard and concourses.
Shopping: There are newsagents and gift shops, luxury gifts, a bookshop, a convenience store, DVD rental, a florist, a leather shop, a sunglasses shop and a PGA golf shop; shops are located on both levels.
Luggage: Trolleys are available for a small fee. Lockers are available in the Business Center. For lost property, contact (904) 741 2022).
Other facilities: There's a spa, shoeshine facilities, a 24-hour chapel, a meet-and-greet service and a video games arcade.

Conference and Business Facilities

There is a Business Center at the airport, situated in the upper level central courtyard, post-security, which offers postal services, free printing, telephone, Wi-Fi, power ports, a change machine and mobile phone hire. The Clarion Airport Hotel & Conference Center (tel: (904) 741 1997; www.jaxclarion.com) is located within the airport grounds and has a business center, 14 meeting rooms, office workstations and video-conferencing. Its customer service desk is located in the baggage reclaim area.

Facilities for Disabled Travelers

The airport is fully accessible with lifts connecting both levels and has facilities for disabled customers. Passengers with special needs should contact the airline they plan to fly with to arrange assistance. Wheelchairs are available and there are adapted toilets on all levels and concourses.