Cancún International Airport

Airport Details

Airport Code: CUN
Full Airport name: Cancún International Airport
Address: Carretera Cancún-Chetumal KM 22, Cancún, Q. Roo, Mexico
Country Dialing Prefix: 52
Telephone: (998) 848 7200.
Website: www.cancun-airport.com
Number of Terminals: 3
Time Zone: GMT - 5 (GMT - 6 from first Sunday in April to last Sunday in October)

Airport Information

Location

The airport is located 22km (14 miles) southwest of Cancún.

Airport News

A second runway and a new control tower were both inaugurated in 2009.

Transfer Between Terminals

An airport shuttle service runs between the terminal main entrances.

Driving Directions

Drivers should take Carretera Cancún-Chetumal until the km 22 exit, and then follow signs for the airport.

Car Hire

ACE, Alamo, Avis, Budget, Executive, Hertz, National and Thrifty are all represented.

Public Transport

Bus: There is an official public shuttle service from the airport to Cancún (tel: (998) 848 0335; www.cancunsharedshuttle.com) and the Riviera Maya, making a number of stops at various hotels and towns. The shuttle leaves the airport when the bus is full and journey times can be lengthy. Tickets can be purchased at the desk in the baggage reclaim area. Shuttles run door-to-door services to hotels in and around Cancun; it is possible and recommended to reserve a shuttle in advance, via the website. A public bus service links the airport with the Cancún bus station, but this is not a recommended option for travelers. Taxi: An official taxi company (tel: 1 800 317 1921; www.cancun-taxi.com) provides individual and group services from the airport. Taxis can be reserved in advance online or paid for at the airport just after the Arrivals hall.

Car Parking

Car parking is available at the airport main entrance. The car parks are open 24 hours a day, and are patrolled by a security service.

Information and Help Desks

There are airport representatives in both terminals, to provide information on the airport and the location of facilities. For information prior to travel, passengers should contact their airline, as there is no dedicated information telephone number for the airport. Alternatively, passengers can e-mail the airport.

Airport Facilities

Money and communications: ATMs and bureau de change are available in the terminals. Internet points are available in the terminals.
Eating and drinking: The airport has a variety of fast-food outlets, bars and restaurants.
Shopping: There are a variety of gift shops at the airport. Duty-free stores are available in Terminals 2 and 3.
Luggage: There are lockers available at the airport, but these are suitable only for small items. Porters are available to help with luggage for a tip. There is a lost and found office (tel: (998) 848 7200).
Other facilities: Pharmacy, medical center, beauty parlour and baggage wrapping services are available.

Conference and Business Facilities

Meeting areas can be booked through Cancun Air (tel: (998) 886 0183) at the FBO building next to Terminal 1. The FBO building offers a lounge area, VIP room with a large table for meetings, Internet access, car hire as well as limousine and hotel booking services. Large events facilities, for up to 5,000 delegates, are available at the nearby Moon Palace Resort (tel: (998) 881 6000; www.palaceresorts.com).