Hamburg Airport

Airport Details

Airport Code

HAM

Full Airport name

Hamburg Airport

Address

Flughafenstrasse 1-3, 22335 Hamburg, Germany

Country Dialing Prefix

49

Telephone

(040) 50750.

Website

www.ham.airport.de

Number of Terminals

2

Time Zone

GMT + 1 (GMT + 2 from last Sunday in March to last Sunday in October)

Airport Information

Location

The airport is situated 8km (5 miles) north of Hamburg city center.

Airport News

Hamburg Airport completed a major development program in 2009, which included construction of a third terminal, completion of a dedicated 'S-Bahn' suburban rail connection to the city center, and construction of an 'Airport Plaza' commercial area offering greatly increased passenger facilities.

Transfer Between Terminals

A free shuttle bus runs between the terminals and to car park P6.

Driving Directions

The airport is situated between ring roads R2 and R3 on the B433, and is easily accessible and well-signposted from central Hamburg. The A7 Autobahn provides a connection to the airport at exit 23, Schnelsen-Nord.

Car Hire

Avis, Europcar, Hertz, Sixt and Terstappenare all represented at the airport; the booking counters are located in Terminal 2, level 0.

Public Transport

Bus: Numerous HVV bus services (tel: (040) 19449; www.hvv.de) run to the city center and other points around Hamburg, and the night bus 606 stops at the main railway station.

Taxi: Taxi services to central Hamburg are readily available outside of both terminals. Journey time, and consequently price, vary according to time of day. Official taxis are cream in color.
Rail: The S-Bahn route S1 (tel: (040) 3918 4385; www.s-bahn-hamburg.de) links the airport directly with Hamburg central station (journey time: 25 minutes). The station is directly in front of the terminals.

Car Parking

Parking is available at six car parks, four of which offer short and long-term parking close to the terminals; two are further away, cheaper, and aimed at leisure travelers. Valet parking is available (tel: (040) 5131 9363). Parking can be booked via the airport website, otherwise an 'intelligent' indicator system guides drivers to the nearest suitable available spaces.

Information and Help Desks

Airport information desks (tel: (040) 50750) are located in terminals 1 and 2. The Airport Office (tel: (040) 50750), located in the Airport Plaza Arrivals level, provides airport information, travel tickets, event ticket sales, hotel reservations, among other services.

Airport Facilities

Money and communications: Facilities include a bank, bureau de change and post office, ATMs and paid-for Wi-Fi.
Eating and drinking: There are many restaurants, bars and cafes at the airport; most are located on levels 0 and 3 of Terminal 2, and on the pier.
Shopping: There is a variety of shops, including duty-free for non-EU travelers, in both terminals.
Luggage: A porter service is available and advance reservations can be made (tel: (040) 5075 2010; porter@secuserve-ham.de). Trolleys are available for a small deposit. There is a left-luggage facility (tel: (040) 5075 2923) in the Terminal 2 Arrivals area, while lost property is handled by the Airport Office (tel: (040) 5075 1010).
Other facilities: The airport has a pharmacy and first aid facilities at the medical center in Terminal 2.

Conference and Business Facilities

The Airport Office (tel: (040) 50750) provides business services including fax, photocopying and typing. ACC (tel: (040) 5075 3338), in Terminal 2, offers 14 meeting rooms; there is a large event space, Terminal Tango (tel: (040) 5075 3607) in the former Charter Terminal; and the Airport Conference Center Lilienthalhaus (tel: (040) 5075 2500) provides seven conference venues, accommodating up to 90 delegates, with audiovisual and other equipment for hire. Executive lounges are located on Level 2 of Terminal 2 and VIP services are also available (tel: (040) 5075 2012).

Many of the airport hotels also offer meeting and conference facilities, notably the Radisson Blu Hamburg Airport (tel: (040) 300 3000; www.radissonblu.com), which is adjacent to the terminal complex and offers 15 meeting rooms.

Facilities for Disabled Travelers

Disabled travelers are asked to notify their airline and the airport information desk (tel: (040) 50750) of their needs, prior to travel. The airport is accessible to wheelchairs, and disabled toilets can be found throughout. Parking spaces for the disabled are available. A door-to-door transfer service, wheelchair push and provision, and assistance is offered by DRK Mediservice (tel: (040) 5075 3353).