(Santiago) Arturo Merino Benítez International Airport

Airport Details

Airport Code

SCL

Full Airport name

(Santiago) Arturo Merino Benítez International Airport

Address

Casilla 79 Correo Aeropuerto Internacional, Santiago, Chile

Country Dialing Prefix

56

Telephone

(02) 690 1752/3.

Website

www.aeropuertosantiago.cl

Number of Terminals

2

Time Zone

GMT -4 (GMT -3 from second Saturday in March to second Saturday in October)

Airport Information

Location

The airport is located 15km (9.5 miles) west from central Santiago.

Airport News

Following damage to the international terminal during an earthquake in February 2010, normal operations resumed the following month.

Transfer Between Terminals

The National and International Terminals are housed in the same building and are internally connected by a passageway, lifts, stairs and hallways.

Driving Directions

The best route from downtown Santiago is west on Alameda Street (the main avenue in Santiago which turns into Route 68), then right onto Circunvalación Américo Vespucio, where the airport is located. There are plenty of signs signalling the entrance to the airport. From uptown (east) Santiago, the best route to the airport is Circunvalación Américo Vespucio North.

Car Hire

Alamo, Avis, Budget, Europcar, Econorent, Hertz and Rosselot are represented at the airport, all with counters in both domestic and international Arrivals areas.

Public Transport

Bus: Buses serve uptown and downtown Santiago. The Centro Puerto bus (tel: (02) 601 9883) stops at the Los Héroes bus terminal, close to the Los Héroes subway station, runs from both terminals. The Tur-Bus (tel: (02) 822 7741; www.turbus.cl) stops at the Alameda bus terminal and downtown Santiago (journey time - 30 minutes). Minibuses departing from the airport offer a door-to-door service throughout Santiago and are operated by Tur Transfer (tel: (02) 677 3600) and TransVip(tel: (02) 677 3000; www.transvip.net); representatives are stationed throughout the terminal and tickets can be purchased in the domestic and international arrivals areas. Taxi: Official taxis (tel: (02) 690 1381), marked blue with 'taxoficial' identification, are available from outside the airport's ground floor at both terminals, running to destinations such as Providencia, Las Condes, Viña del Mar and Santiago city center.

Car Parking

Short- and long-term car parking (tel: (02) 601 9168) is provided at the airport. The long-term car park is served by a shuttle service that transfers passengers directly to the terminal building. Short-term car parking is located directly in front of the terminal building.

Information and Help Desks

The airport has two information desks (tel: (02) 690 1752/3), one on the first floor (Arrivals) and another on the third floor (Departures). A tourist information center is located on the Arrivals floor of the International Terminal.

Airport Facilities

Money and communications: The airport has ATM machines and bureau de change located throughout the building. It also has three full service banks. The post office is located on the first floor. Telephones and Internet kiosks are situated throughout the airport.
Eating and drinking: Licensed bars and restaurants, fast-food outlets, coffee shops and snack bars are located throughout the airport.
Shopping: There are gift shops, book shops, newsagents, wine shops, and jewelry and handicraft stores, as well as duty-free shops in the International Terminal and duty-paid shopping in the National Terminal.
Luggage: Trolleys are available in both terminals free of charge. Left-luggage is available 24 hours in the International Hall (tel: (02) 690 1319). For lost property call (02) 690 1707.
Other facilities: There is a pharmacy on the third floor of the National Terminal public area and a medical services center on the first floor of the International Terminal.

Conference and Business Facilities

A business center equipped with a meeting room and cafe is located in the International Terminal. Videoconferencing, fax, Internet and computer workstation services are available. There are also four Internet access points located throughout the building. In addition, a large meeting room that can accommodate up to 40 people and offers a private bathroom, video, TV and transparency facilities is available for hire (tel: (02) 690 1752/3). A press room can also be hired. United Airlines, Lan Chile, American Airlines and Pacific Club all have VIP lounges. Meeting facilities are also offered at the Holiday Inn Santiago Airport hotel (tel: (02) 799 9900; www.holidayinn.com) close to the terminals.

Facilities for Disabled Travelers

The airport building is designed with visual, hearing and tactile facilities for disabled passengers. These include wheelchair-accessible Braille lifts and telephones, adapted bathroom facilities and elevators with speakers and emergency lights. Wheelchairs are available on request from individual airlines; passengers should inform their airline prior to travel.