Melbourne Airport

Airport Details

Airport Code

MEL

Full Airport name

Melbourne Airport

Address

Airport Drive, Victoria 3043, Australia

Country Dialing Prefix

61

Telephone

(03) 9297 1600.

Website

www.melbourneairport.com.au

Number of Terminals

4

Time Zone

GMT + 10 (GMT + 11 from first Sunday in October to first Sunday in April)

Airport Information

Location

The airport is located 25km (15 miles) northwest of Melbourne.

Airport News

Melbourne Airport is currently investing AUD$300 million (£187 million) in expansions and improvements to the Terminal 2 complex. A new concourse is already open, and work is expected to last until late 2011.

Transfer Between Terminals

The terminals are all located within the same complex and are linked by walkways.

Driving Directions

From Melbourne city center, take the CityLink toll road; this becomes the Tullamarine Freeway, which leads to the airport.

Car Hire

Companies include Avis, Budget, Europcar, Hertz, Redspot and Thrifty; they have information desks in the domestic terminals and offices on the ground floor of the short-term car park.

Public Transport

Bus: SkyBus (tel: (03) 9335 2811; www.skybus.com.au) operates daily 24 hours between the airport and the city center (journey time: 20 minutes). A number of public bus services connect the airport with destinations around Melbourne. Information on routes served and schedules is available from the information desks in the terminal building or from the contact details listed on the airport's website. Taxi: Taxis are available from the ground floor level of the terminal building, in front of the South Terminal and the Qantas Terminal (journey time into Melbourne: 30 minutes).

Car Parking

The airport has both long- and short-term car parks, as well as two Business Park facilities. All operate daily 24 hours. Short-term parking is located in the multi-story car park immediately in front of the passenger terminals, connected by covered walkways. A free shuttle bus runs from the long-term parking lot to terminals, daily 24 hours. The multi-story car park Business Park South offers undercover parking with direct access to the terminal via sheltered walkways. For parking information, see the airport's website, which gives comprehensive details of the facilities available, maps and tariff information.

Information and Help Desks

The airport operates a Travelers Information Desk (tel: (03) 9297 1805), located in the International Terminal Arrivals area, which is open at all times during flight operation hours. There is also an information desk in the Departures area.

Airport Facilities

Money and communications: Bureaux de change and ATMs are located in the International Terminal. Internet is available in the International Terminal Departures area, before security.
Eating and drinking: A variety of cafés and restaurants are available throughout the airport.
Shopping: Airport shopping includes duty-free in the International Terminal, including nine specialty GST-free stores and the Downtown Duty-Free outlets, open daily.
Luggage: Left-luggage facilities are available in the International Terminal Arrivals hall. Terminal 1 lost property issues (tel: (03) 8336 4100), are dealt with separately from those in the rest of the airport, which are handled by the Travelers' Information Desk (tel: (03) 9297 1805.
Other facilities: Showers are available in the International Terminal Departures area. Baby-change facilities are available throughout the airport. There is also a prayer room and a medical practice in the International Terminal.

Conference and Business Facilities

Conference facilities, meeting and boardrooms, and a fully serviced business center are provided by the Hilton Melbourne Airport (tel: (03) 8336 2000; www.hilton.com), and by the Holiday Inn Melbourne Airport (tel: (03) 9933 5111; www.ichotelsgroup.com) There is also a number of airline lounges for departing passengers.

Facilities for Disabled Travelers

Wheelchair-accessible toilets, travelators and lifts are provided throughout the airport. Wheelchairs are available via the airlines on request; passengers should inform their airline in advance or contact the Travelers Information Desk (tel: (03) 9297 1805). There is a text telephone on the ground floor of the International Terminal, in the Arrivals area. Disabled parking is available.